A friend of mine asked the question recently along the lines of "I love Excel and I can type text into a worksheet. Why should I use Word?"
The answer was of course quite easy: Word is a program specially designed to manipulate text. Excel is a program designed to manipulate numbers.
I suggested to him that he might like to type three 5-line paragraph in Word, and then insert bullet points.
Then I asked him to repeat the performance in Excel. He was unable to do so.
I further asked him to perform three or four more Word operations and then repeat the same thing in Excel. Again he was unable to easily do so.
My friend soon agreed with me that I was right.,
Incidentally, bullet points can be inserted into an Excel cell. Visit this link to learn the procedure: https://youtu.be/UytAzptn63E
Many people ask the question as to when should they upgrade to later versions of Word or Excel, which of course are modules in the Microsoft Office suite of programs.
My answer is to ask the question, particularly for home users, "Does the program do what you want it to do at the moment?"
If the answer is in the affirmative, I generally suggest that they can save money by continuing to use their existing software.
This approach often applies to more senior users whose needs are well satisfied by the "things they know". Also the learning curve involved is often a hassle for this particular group.
I often find that many senior citizens mainly use the internet to send email to their loved ones and are really not interested in the advanced features of MS Office.
Of course there are the exceptions, and in their cases, upgrading may well be a positive option.
Where a business is concerned, the collaborative features which are often improved in upgrade versions may well assist a company to more efficiently use programs in a multi-user environment.